Please note: We cannot guarantee delivery or collection times for home hires and recommend events are planned between 12 noon and 4pm during busy periods.

Standard home hire is 12-4 with deliveries from 7.30am to 12 noon via the most efficient delivery route. Standard collections start from 4pm and are usually complete by 8.30pm.

The supervising person must be present for delivery and collection, and equipment must be inflated at the time of collection.

Later deliveries and earlier collections may be possible; we recommend selecting "Late Collection/Overnight Hire" above if the equipment is required beyond 4pm. Acceptance is subject to availability and equipment may only be kept overnight in a secure garden with no open access to the public.

To enable us to provide longer hire periods we sometimes deliver the day/evening before and/or collect the morning/day after. Please tick the applicable boxes if you are able to accept this and have a suitably secure garden.

Please ensure you allow sufficient time for us to set up and pack away within your venue hire period, typically 20-40 minutes (longer for larger equipment/packages).

We can't set up on hard surfaces outdoors as approximately 1 tonne of sandbags or weights are required to comply with safety regulations - and it's just not practical in terms of size and weight. We can only set up on artificial grass if we can stake through it into a soft surface underneath. This will leave holes and you must provide written permission.

Close, level & direct access is required for our large, 2.5m high delivery van (please check car park barriers for venue hires, make space on your drive or ensure you've reserved an on-street space).

We can't deliver inflatables through your home, narrow gates, round tight corners, or up/down more than three steps due to the size & weight of the equipment.