Home Hires

Standard delivery for outdoor/garden hires is from 7am – 12noon via the most efficient delivery route and require a supervising adult to be present. Collections start from 4pm (sometimes party finish if earlier) and are usually complete by 8pm (or before Sunset, whichever is earlier). Equipment must be inflated at the time of collection. Later delivery and earlier collection may be possible, however we cannot guarantee to deliver before or collect after your preferred party times and recommend an overnight hire if you need the equipment after 4pm. Acceptance is subject to availability.

Venue Hires

We will not accept your booking if we cannot achieve delivery and collection within the venue hire and party times you give us. Subsequent changes are subject to availability and may not be accepted by us. We endeavour to deliver with enough time to set up before the stated party start time but this cannot be guaranteed due to traffic and other factors outside our control. Equipment must be inflated at the time of collection. Please allow sufficient time for set up and pack up based on the package ordered, usually 20-40 minutes, and ensure you (or a representative) are available at both delivery and collection.

Outdoor Bookings

Inflatables must be sited on flat, level GRASS, free from anything that could soil or damage them and clear of overhanging obstacles. The operational area required is published for each hire product, we cannot be held responsible if insufficient space is available and we will refuse to set up. We may be able to site on other surfaces but please call to discuss.

If no power socket is available within 20m of the proposed siting of the inflatable, please contact us.

Outdoor hires are not usually available October – March, though last-minute good-weather bookings are accepted where possible.

Hall Bookings

Please ensure sufficient space and ceiling height (not blocking fire exits) as well as clearance from suspended lighting and beams. The operational area required is published for each hire product, we cannot be held responsible if insufficient space is available and we will refuse to set up.

Delivery Fees

Delivery is free within our free delivery area for a minimum order of £85, outside this area the minimum order is normally £150 and may incur a delivery fee. If you are unavailable or unable to accept delivery within 5 minutes of our arrival time we may move on to our next booking and may not be able to return if it will affect other customers. Redelivery fees are £25 payable on arrival.